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Newsletter #20 Customer Service

Price is more than just production cost

We understand that price is a key factor when choosing a supplier. However, the value of our services goes beyond just the production cost. By partnering with us, you invest in quality, reliability, and comprehensive support.

suplementy diety, projekt, drukarnia

Why do our offers provide more value than standard solutions?

As specialists in packaging and leaflet production, we are more than just a supplier – we are a partner who delivers more than just a finished product. Cooperation with us comes with additional benefits:

  • Professional advice – our experts help optimize projects by offering solutions that combine quality with cost efficiency. We pay attention to details and point out potential areas for modification so that your packaging meets the highest standards.
  • Advanced technology – we invest in modern machines that guarantee not only precision but also efficiency and compliance with sustainable development. This means reliability and innovation at every stage of production.
  • Technological training – we offer our clients the opportunity to participate in training sessions that help them better understand the packaging production processes, which translates into more effective cooperation.
  • Modern communication tools – we continuously improve our CLOUDFLOW application, which allows easy and secure project work. Soon, we will implement a Client Panel that will allow you to monitor the status of orders and efficiently contact the team. This ensures that processes are fully automated, fast, and secure.
  • Warehouse – we have our own warehouse for raw materials and finished products, which gives you flexibility in orders. This means that by ordering larger quantities, you gain more attractive pricing conditions and a safe storage space.
  • Dedicated Calculation Department – focused solely on preparing offers. This allows us to respond to your inquiries efficiently, providing clear and competitive quotes.
  • Specialization – we supply packaging and leaflets for the pharmaceutical and cosmetic industries and are familiar with the requirements of these sectors. We undergo regular certification audits and client audits (an average of 6-8 per year), which confirms our experience and high level of service.

By choosing to cooperate with us, you choose not only excellent packaging quality but also peace of mind and certainty that the entire process will proceed according to the highest standards. Although our price offer may sometimes seem higher, it actually helps avoid hidden costs and problems associated with low-quality services.

If you have any questions, please contact your account manager – we will be happy to address any concerns and help you find the best solution for your business.